Terms & Conditions mbi gaming

In this mbi gaming Terms & Conditions document, the following words carry the meanings as defined below:

To register and use the platform mbi gaming, you must meet all of the following eligibility requirements:

• Aged 18 years or older on the date of registration
• Residing in or accessing the platform from a geographic region where access is permitted
• Has never been banned or suspended from the mbi gaming platform previously
• Acting on your own behalf and not as an agent or representative of any third party
• Registering with accurate, complete, and up-to-date information
• Not currently enrolled in a voluntary self-exclusion programme or banned by a relevant authority

During registration, you are required to provide your full name, an active Malaysian phone number, and a valid email address. mbi gaming reserves the right to request identity verification documents such as a copy of your MyKad or passport at any time, particularly when processing your first withdrawal or when your account exceeds certain transaction thresholds.

Each mbi gaming user is only permitted to hold one (1) account only. Multiple accounts are strictly prohibited and may result in the suspension of all associated accounts and forfeiture of all balances.

Your responsibilities as an account holder:

• Keeping your password confidential and not sharing your login credentials with anyone
• Ensuring your profile information is always up to date and accurate
• Report to the mbi gaming support team immediately if you suspect your account has been accessed without authorisation
• Not allowing any other party to use your account to place bets or conduct transactions
• Not using automated software, bots, or any unauthorised method to access or operate the platform

Mbi gaming is not liable for any losses resulting from a user's own negligence in safeguarding their account. If you lose access to your account, please contact our support team via Live Chat or email with the required proof of identity.

Mbi gaming accepts deposits via legitimate Malaysian payment methods only. All transactions must be made in Malaysian Ringgit (RM / MYR). Accepted payment methods include:

• Digital Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow (from any DuitNow member bank)
• Online Banking (FPX): Maybank2u, CIMB Clicks, Hong Leong Connect, RHB Now, Bank Islam Internet Banking, and other banks that support FPX
• Debit Card: Debit cards issued by Malaysian banks

The minimum deposit is RM5 and maximum deposit limits depend on the payment method selected and your membership status. All deposits are final — funds credited to your mbi gaming account cannot be reversed solely on the basis of a cancellation request.

Mbi gaming reserves the right to decline or place on hold any deposit suspected of involving fraud, money laundering, or illegitimate sources. Funds proven to originate from illegal activities will be forfeited and reported to the relevant authorities.

Withdrawals from a mbi gaming account are subject to the following conditions:

• Minimum withdrawal: RM30 per transaction
• Maximum daily withdrawal: RM50,000 (may vary depending on membership tier)
• Withdrawals may only be made to the payment method that was same with the deposit method, or to a verified personal bank account
• Identity Verification (KYC) mandatory settled before the first withdrawal is processed
• Processing time: 3 to 15 minutes for e-wallet methods; up to 24 hours for bank transfers in certain cases

Any bonus that has not met the rollover requirement cannot be withdrawn. Only the cash balance (excluding bonuses) is eligible for withdrawal. mbi gaming reserves the right to request additional documents such as a recent bank statement or a copy of your identification for withdrawal requests exceeding RM10,000.

Mbi gaming offers its members a variety of bonuses and promotions from time to time. Each bonus is subject to specific terms and conditions stated on the relevant promotions page. The following general terms apply to all mbi gaming bonuses:

• The welcome bonus is for new only and may only be claimed once
• The standard rollover requirement is between 10x to 30x depending on the bonus type — check the specific promotional terms for exact details
• Bonuses must be used within the stipulated time frame; expired bonuses will be automatically forfeited
• Mbi gaming reserves the right to cancel or modify any promotion at any time without prior notice
• Bonus wagers placed on certain games (such as baccarat and roulette) may contribute partially or not at all toward rollover requirements — please check the promotional terms for the applicable game list
• Members suspected of abusing the bonus system will forfeit all associated bonuses and winnings

Mbi gaming reserves the right to decline or void any bonus claim without explanation if there is evidence of system abuse. The decision of mbi gaming management in such matters is final.

All games on mbi gaming — including slots, baccarat, blackjack, roulette, Dragon Tiger, sic bo, and lottery — are conducted in accordance with the standard rules set by their respective software providers. The following additional rules also apply across the platform mbi gaming:

• Minimum and maximum bet limits vary by game and table type — refer to the game information for details
• Bets confirmed by the system cannot be cancelled
• In the event of a technical disruption during gameplay, mbi gaming will refer to stored system records to determine the status of the round in question
• Wins and losses are final once the game result has been confirmed by the system
• Mbi gaming reserves the right to void any rounds or bets affected by a proven technical disruption and to refund the original stake
• The use of assistive software, systematic card counting via automated tools, or any form of cheating is strictly prohibited

Mbi gaming is committed to responsible gaming and the well-being of all its members. We provide several self-control tools to help players manage their gaming activity more responsibly:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings
• Loss Limit: Set a maximum limit on the amount you are willing to lose within a given period
• Session Time Limit: Set reminders or limits for your gaming session duration
• Temporary Self-Exclusion: Suspend your account for 24 hours, 7 days, 30 days, or 3 months
• Permanent Self-Exclusion: Permanently close your account by submitting a formal request to the mbi gaming support team

If you feel that your gaming activity is beginning to affect your personal life, finances, or relationships, we encourage you to contact the mbi gaming support team or seek assistance from a problem gambling organisation.

Mbi gaming reserves the right to suspend or close any account at any time, with or without prior notice, where we have reasonable grounds to do so. Reasons that may result in account suspension or closure include:

• Registering with false information or submitting invalid identity verification
• Owning or operating more than one account
• Systematic abuse of bonuses or promotions
• Opposing bets or activities classified as arbitrage
• Use of bots, automated software, or other unauthorised means
• Any form of fraud, including attempted money laundering
• Violating any part of these Terms & Conditions
• User's own request submitted through our support channels

In cases where an account is closed due to a breach of terms, mbi gaming reserves the right to forfeit all balances remaining in that account. Where the closure is not due to any fault of the user, the valid balance will be returned via the same payment method within 7 business days.

To the extent permitted by law, mbi gaming shall not be liable for:

• Any financial losses arising from betting decisions you have made knowingly
• Service disruptions caused by force majeure, natural disasters, or internet infrastructure outages beyond our control
• Unauthorised access to your account resulting from your own negligence in protecting your login credentials
• Delays in deposit or withdrawal processing caused by third-party financial service providers
• Any indirect, incidental, or consequential losses arising from the use of the mbi gaming platform

The mbi gaming platform is provided on an "as is" basis. We strive to ensure continuous availability with an uptime exceeding 99.9%, but cannot guarantee 100% uninterrupted availability at all times. Any planned maintenance or upgrades will be communicated in advance through our official channels.

Mbi gaming reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Significant changes will be communicated to members via:

• Pop-up notices or banners displayed during login
• Notification email sent to the registered address
• Announcements on the homepage or Terms & Conditions page

Continued use of the mbi gaming platform after any amendments take effect will be deemed acceptance of the revised terms. It is your responsibility to review this page periodically to stay informed of the latest applicable terms.

The "Updated" date shown at the top of this page indicates when these Terms & Conditions were last modified.

If you have any questions, concerns, or complaints regarding these mbi gaming Terms & Conditions, or about the platform's operations in general, please contact our support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week — chat icon at the bottom right corner of the site
• Email: support@mbigaming.fun — response within 24 business hours
• FAQ: Visit our FAQ page for answers to frequently asked questions

The mbi gaming support team provides services in Bahasa Melayu and English. For formal complaints regarding transactions or disputes, please provide your account number, transaction date, and full details to facilitate our investigation process.