Mbi gaming Self-Control Tools
We offer six control tools you can use directly within your mbi gaming account — no need to contact anyone, active immediately
Deposit Limit
Set a daily, weekly, or monthly deposit limit to control how much money you can load into your mbi gaming account. Limits take effect immediately once set.
Active ImmediatelyLoss Limit
Set a limit on how much you can lose within a given period. Once this limit is reached, mbi gaming will automatically block any further betting until the limit period resets.
Financial ProtectionSession Time Limit
Set how long you can play in a single session. The mbi gaming system will send you a reminder as you approach the time limit and automatically log you out if needed.
Time ControlTake a Break
Need a break? Suspend your account for 24 hours, 7 days, 30 days, or 90 days. During this period, you will not be able to log in or place any bets on mbi gaming.
24hr – 90 Day BreakPermanent Self-Exclusion
Choose to permanently close your account. Once this request is processed, you will no longer be able to open a new account with mbi gaming. This is a final decision and cannot be reversed.
Permanent & FinalReview Activity History
View a complete record of all your bets, deposits, withdrawals, and play session durations. Understanding your own gaming patterns is the first step toward responsible play.
Full HistoryHow to Set Limits in Your Account
Just three simple steps to activate your self-control tools at mbi gaming
Log In to Your mbi gaming Account
Log in to your account using your username and password on the mbi gaming login page.
Go to Account Settings
Click on your profile picture or the "Settings" menu at the top of the page, then select "Responsible Gaming".
Choose & Set Your Limits
Choose the type of limit you want — deposit, loss, session time, or a cooling-off break — enter the value, and confirm. Limits take effect immediately.
Your Limit Is Already Active
You will receive a confirmation via email. For reduce limit, changes take effect immediately. For increase limit, a 7-day cooling-off period applies for your safety.
Smart Tips
Set your deposit limit before before you start playing — not after. Players who set limits from the outset are reported to enjoy a more enjoyable and longer gaming experience compared to those who set no limits at all.
Healthy Gaming Checklist
Check in with yourself — are you playing in a healthy way?
If you answered no to any of the questions above, it may be time to take a closer look at how you play. mbi gaming is here to help — reach out to our support team or use the self-control tools in your account.
Test Your Awareness
Five quick questions about responsible gaming
Understanding Responsible Gaming at mbi gaming
At mbi gaming, we believe that online casino gaming — whether it's slots, baccarat, blackjack, Dragon Tiger, or digital lottery — is a legitimate and enjoyable form of entertainment when approached the right way. Like other leisure activities such as watching a film, going to a concert, or catching a Malaysia Super League football match, gambling should be enjoyed within clear boundaries and without causing harm to yourself or those you care about.
However, the reality is that a small number of players may struggle to keep their gambling activity in check. This is why mbi gaming seriously investing in a responsible gaming programme — not merely to comply with regulations, but because we genuinely care about the well-being of every one of our members.
What Is Problem Gambling?
Problem gambling or compulsive gambling occurs when a person is unable to control the urge to gamble despite its negative impact on their life — financially, in personal relationships, at work, or on their mental health. This is a serious health issue that can affect anyone, regardless of background, education level, or financial status.
Warning Signs to Watch Out For
Here are some signs that may indicate you or someone you know could be experiencing a gambling-related problem:
- Often playing longer or wagering more than originally planned
- Repeatedly trying to win back lost money with larger bets (known as "chasing losses")
- Lying to family members or friends about gambling activity
- Using money intended for bills, food, or family needs to gamble
- Borrowing money, selling assets, or using credit cards to fund gambling
- Feeling anxious, irritable, or distressed when unable to play
- Using gambling as an escape from problems or negative emotions
- Neglecting work, family, or other responsibilities due to gambling
- Repeatedly trying to stop but being unable to do so
Gambling Is Not a Financial Strategy
One of the most dangerous myths about gambling is the belief that it can be a reliable source of income or a way out of financial difficulties. This is simply not true. All casino games, including slots at mbi gaming, carries a house edge that ensures the casino always holds a statistical advantage over the long run. Playing popular PG Soft slots or a live baccarat table may bring the occasional big win, but it cannot be relied upon as a dependable source of income.
Your deposits at mbi gaming — whether via Touch 'n Go eWallet, GrabPay, DuitNow, or Maybank2u — should be treated as an "entertainment expense", much like a cinema ticket or a restaurant booking, not as an "investment" expected to generate returns.
Practical Tips for Playing Safely
- Set a budget: Decide how much you are comfortable spending before you log in, and stick to that limit
- Don't chase your losses: If you have lost, accept it as the cost of your entertainment for the day
- Take regular breaks: Get up, stretch, drink some water — don't play for hours on end without a break
- Avoid playing under the influence of: Decisions made while drunk, stressed, or upset often lead to regret
- Balance your time: Make sure gambling does not take time away from family, other hobbies, or self-care
- Use mbi gaming's self-control tools: Deposit limits, loss limits, and cooling-off breaks are there for your benefit — don't hesitate to use them
Need Immediate Help?
If you or someone you know needs support with a gambling problem, don't wait for things to get worse. Contact the mbi gaming support team via Live Chat for guidance on next steps. All conversations are kept strictly confidential and there is no judgement — only genuine support.
FAQ – Responsible Gaming
Answers to the most frequently asked questions about responsible gaming at mbi gaming
Play at mbi gaming with With Confidence
Our platform is designed to deliver a safe, fair, and responsible gaming experience for every Malaysian player. Register today and make use of all our control tools from day one.